Stay in touch with your contacts and effectively improve your communication.
Ready to make a difference?
Innovative Features
Enjoy a powerful platform of analysis, authoring, and management tools designed to maximize the impact of your ads.
Base de Données Clients : Centralisez les informations clients en un seul endroit (coordonnées, historique d’achat, préférences).
Segmentation Avancée : Créez des segments de clients basés sur des critères spécifiques (âge, historique d’achat, fréquence des visites).
Historique des Conversations : Suivez toutes les interactions clients pour offrir un service personnalisé et efficace.
Rappels de Renouvellement : Informez vos clients des renouvellements nécessaires (ex. : lentilles de contact).
Alertes Nouveaux Produits :
Partagez les promotions et nouveautés en magasin.
Rappels de Paiement : Envoyez des rappels automatiques pour les factures ou paiements en attente.
Save time and edit like a pro! Yes! you will be able simply text of lorem
Save time and edit like a pro! Yes! you will be able simply text of lorem
Planification des Rendez-vous : Planifiez les rendez-vous directement dans VIVOO avec envoi automatique de rappels via WhatsApp.
Rappels Automatiques : Réduisez les oublis grâce à des rappels envoyés aux clients avant leurs rendez-vous.
Campagnes Promotionnelles : Créez et diffusez des campagnes personnalisées via WhatsApp.
Messages Multimédias : Ajoutez des images, vidéos, ou documents pour rendre vos campagnes plus engageantes.
Messages Personnalisés : Personnalisez vos messages avec des informations spécifiques (nom du client, date de rendez-vous, etc.).
Rappels de Renouvellement : Informez vos clients des renouvellements nécessaires (ex. : lentilles de contact).
Alertes Nouveaux Produits :
Partagez les promotions et nouveautés en magasin.
Rappels de Paiement : Envoyez des rappels automatiques pour les factures ou paiements en attente.
Communication Sécurisée : Garantie d’une communication fiable grâce à l’API officielle de WhatsApp Business.
Respect des Politiques WhatsApp : Tous les messages sont conformes aux règles de WhatsApp pour éviter tout blocage.
Support Multilingue : Envoyez des messages dans différentes langues pour répondre aux besoins de vos clients.
Rapports sur les Messages :
Consultez le nombre de messages envoyés, lus, et les taux de réponse.
Performance des Campagnes : Analysez vos campagnes pour identifier celles ayant le meilleur impact (clics, réponses).
Rapport de Fidélité : Identifiez vos clients réguliers et ceux nécessitant un suivi pour renforcer leur engagement.
Campagnes Promotionnelles : Créez et diffusez des campagnes personnalisées via WhatsApp.
Messages Multimédias : Ajoutez des images, vidéos, ou documents pour rendre vos campagnes plus engageantes.
Messages Personnalisés : Personnalisez vos messages avec des informations spécifiques (nom du client, date de rendez-vous, etc.).
Save time and edit like a pro! Yes! you will be able simply text of lorem
Save time and edit like a pro! Yes! you will be able simply text of lorem
Communication Sécurisée : Garantie d’une communication fiable grâce à l’API officielle de WhatsApp Business.
Respect des Politiques WhatsApp : Tous les messages sont conformes aux règles de WhatsApp pour éviter tout blocage.
Support Multilingue : Envoyez des messages dans différentes langues pour répondre aux besoins de vos clients.
Rapports sur les Messages :
Consultez le nombre de messages envoyés, lus, et les taux de réponse.
Performance des Campagnes : Analysez vos campagnes pour identifier celles ayant le meilleur impact (clics, réponses).
Rapport de Fidélité : Identifiez vos clients réguliers et ceux nécessitant un suivi pour renforcer leur engagement.
Rappels de Renouvellement : Informez vos clients des renouvellements nécessaires (ex. : lentilles de contact).
Alertes Nouveaux Produits :
Partagez les promotions et nouveautés en magasin.
Rappels de Paiement : Envoyez des rappels automatiques pour les factures ou paiements en attente.
Communication Sécurisée : Garantie d’une communication fiable grâce à l’API officielle de WhatsApp Business.
Respect des Politiques WhatsApp : Tous les messages sont conformes aux règles de WhatsApp pour éviter tout blocage.
Support Multilingue : Envoyez des messages dans différentes langues pour répondre aux besoins de vos clients.
Base de Données Clients : Centralisez les informations clients en un seul endroit (coordonnées, historique d’achat, préférences).
Segmentation Avancée : Créez des segments de clients basés sur des critères spécifiques (âge, historique d’achat, fréquence des visites).
Historique des Conversations : Suivez toutes les interactions clients pour offrir un service personnalisé et efficace.
Campagnes Promotionnelles : Créez et diffusez des campagnes personnalisées via WhatsApp.
Messages Multimédias : Ajoutez des images, vidéos, ou documents pour rendre vos campagnes plus engageantes.
Messages Personnalisés : Personnalisez vos messages avec des informations spécifiques (nom du client, date de rendez-vous, etc.).
Save time and edit like a pro! Yes! you will be able simply text of lorem
Save time and edit like a pro! Yes! you will be able simply text of lorem
Planification des Rendez-vous : Planifiez les rendez-vous directement dans WhatsConnect avec envoi automatique de rappels via WhatsApp.
Rappels Automatiques : Réduisez les oublis grâce à des rappels envoyés aux clients avant leurs rendez-vous.
Rapports sur les Messages :
Consultez le nombre de messages envoyés, lus, et les taux de réponse.
Performance des Campagnes : Analysez vos campagnes pour identifier celles ayant le meilleur impact (clics, réponses).
Rapport de Fidélité : Identifiez vos clients réguliers et ceux nécessitant un suivi pour renforcer leur engagement.
Rappels de Renouvellement : Informez vos clients des renouvellements nécessaires (ex. : lentilles de contact).
Alertes Nouveaux Produits :
Partagez les promotions et nouveautés en magasin.
Rappels de Paiement : Envoyez des rappels automatiques pour les factures ou paiements en attente.
Communication Sécurisée : Garantie d’une communication fiable grâce à l’API officielle de WhatsApp Business.
Respect des Politiques WhatsApp : Tous les messages sont conformes aux règles de WhatsApp pour éviter tout blocage.
Support Multilingue : Envoyez des messages dans différentes langues pour répondre aux besoins de vos clients.
1. Customer Management
Customer Database:
Centralize customer information in one place (contact information, purchase history, preferences).
Advanced Segmentation:
Create customer segments based on specific criteria (age, purchase history, frequency of visits).
Chat History:
Follow all customer interactions to offer a personalized and efficient service.
2. Making an Appointment
Scheduling Appointments:
Schedule appointments directly in WhatsConnect with automatic reminders sent via WhatsApp.
Automatic Reminders:
Reduce forgetfulness with reminders sent to customers before their appointments.
3.Notifications and Product Alerts
Renewal Reminders:
Inform your customers of any necessary renewals (e.g. contact lenses).
New Product Alerts:
Share promotions and news in-store.
Payment Reminders:
Send automatic reminders for pending invoices or payments.
4.Sending Automated Messages:
Promotional Campaigns:
Create and deliver customized campaigns via WhatsApp.
Multimedia Messages:
Add images, videos, or documents to make your campaigns more engaging.
Custom Messages:
Personalize your messages with specific information (customer name, date of appointment, etc.).
5. Analysis and reporting:
Message Reports:
View the number of messages sent, read, and response rates.
Campaign Performance:
Analyze your campaigns to identify the ones with the greatest impact (clicks, responses).
Loyalty Report:
Identify your regular customers and those requiring follow-up to strengthen their engagement.
6.Integration with WhatsApp Business API
Secure Communication:
Ensuring reliable communication through the official WhatsApp Business API.
Complying with WhatsApp Policies:
All messages comply with WhatsApp rules to avoid blocking.
Multilingual Support:
Send messages in different languages to meet your customers’ needs.
Partenaires
Who Are We?
VIVOO was born from a simple vision: to offer companies a complete solution to manage and strengthen their relationships with their prospects and customers, through an innovative and simplified approach.
Maximize your results with accurate analysis and tailored recommendations.
An intuitive interface to easily manage your campaigns.
MARKETING
Never lose sight of what really matters to your business. With Vivoo, you can stay focused on your business goals while benefiting from powerful tools to manage your customer relationships, optimize your interactions and drive growth.
Dashboard
Why choose VIVOO?
Task Management
Digitech allows you to effectively manage your tasks and boost the productivity of your teams. With a simple and intuitive management system, you can organize, track and prioritize tasks to optimize results and reduce the time spent on each project.
Pricing
All prices exclude 25% VAT. For more details, view our Terms & Policy
Témoingnages
Découvrez ce que nos clients pensent de nos services. Nos solutions ont transformé leurs projets et amélioré leur efficacité. Les retours positifs témoignent de l’impact réel que nous avons dans l’atteinte de leurs objectifs.
The WhatsApp Business API is a powerful tool designed for medium and large businesses, allowing them to connect with their customers in a personalized and efficient way. Unlike the standard WhatsApp Business app, the API allows companies to seamlessly integrate WhatsApp messaging into their customer service and communications platforms. This integration of the WhatsApp Business API facilitates the sending of automated messages, real-time notifications and interactive customer service, ensuring a more streamlined and responsive communication process.
With the WhatsApp Business API, companies can manage customer interactions on a large scale, providing quick responses and improving customer satisfaction. It supports features such as interactive messaging, media sharing and end-to-end encryption, ensuring secure and engaging conversations. In addition, organizations can use analytics to track message delivery, reading rates, and customer engagement, allowing them to refine their communication strategies.
By leveraging the WhatsApp Business API, companies can also automate frequent customer requests through chatbots, reducing the workload on customer service teams and improving efficiency. This API improves the customer experience and helps organizations maintain a consistent brand presence across communication channels. In conclusion, the WhatsApp Business API is a critical tool for businesses looking to improve customer engagement and operational efficiency in today’s digital landscape.
WhatsApp (free version): Designed for personal use, WhatsApp allows users to enjoy basic messaging and calling features to stay connected with family and friends in a simple and intuitive way.
WhatsApp Business App: Designed for small businesses, this version includes practical tools to develop a professional presence. It offers features such as business profiles, automatic greetings and absence, and quick responses to facilitate customer interaction and improve responsiveness.
WhatsApp Business API: Ideal for medium and large businesses, this advanced solution enables full integration with customer service platforms and CRM tools, providing automated workflows and advanced analytics for efficient, large-scale management. It enables personalized and scalable communication, meeting the requirements of companies who want to interact with their customers in a smooth and professional manner.
WhatsApp Business is more than just messaging - it’s a powerful tool that connects businesses to their customers quickly, personalized, and directly. Here’s why every business should consider including it in their strategy:
Immediate and Direct Communication: WhatsApp Business allows businesses to stay in touch with their customers in real time, providing a fast and accessible communication channel from anywhere. This facilitates communication, increases responsiveness, and improves customer experience.
A Personalized Customer Relationship: With automatic responses, welcome messages, and segmentation options, organizations can customize their interactions. This creates proximity with customers and increases their satisfaction.
An Accessible Global Presence: WhatsApp is one of the most used platforms in the world, with more than two billion active users. For businesses, this means global reach and increased accessibility without geographical barriers.
Automation and Effective Message Management: With WhatsApp Business features, businesses can send automated messages, manage frequent inquiries and even send notifications, simplifying customer service and optimizing internal processes.
Tools for Analysis and Monitoring: WhatsApp Business provides tools to measure the effectiveness of campaigns and communications. Companies can track reading rates, responses, and adjust strategies for more effective interactions.
Local Expertise: Our partners understand the specific needs of each market and offer personalized support.
Fast and Efficient Implementation: Benefit from a quick integration of Connect thanks to the expertise of our partners.
Complementary Services: In addition to implementing Connect, our partners offer digital transformation services to help businesses grow and modernize, including comprehensive packages including website creation, Google Business profile management, Facebook marketing strategies, and much more.
Discover our partners by country below and find the support you need to take your business to the next level.
Faq
Find answers to common questions about our services and features. This section helps you quickly find information to better understand how to take advantage of our app.
Didn't find an answer?
If your question is not in our FAQ section, please feel free to contact us directly. Our team is here to help you and answer all your concerns.We will answer you in less than 2 hours!
Our Blogs
Contact
How does it work?
Download the app from your store. Sign up and set up your business portfolio on Meta to get started.
Prepare message templates for your campaigns, reminders, and promotions.
Add your customer contacts:
Easily import your customer list or generate new leads with Connect tools.
Send personalized messages via WhatsApp and follow the results in real time.
Copyright © 2024 powered by Technologies ilema Inc.